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From time to time we publish our newsletter containing current and topical articles.  Following are the newsletters that we have published to date along with the articles in each newsletter. To download a copy of any newsletter (in Acrobat Reader format), just click on the link on the left hand side.

February 2009

Aligning IT with Corporate Objectives—What’s the real story?

The Lure of Technology— New and emerging technology appears constantly. It’s very seductive, but is it right for your organisation

A Successful Project—an Oxymoron? This examines what is essential for projects to succeed, based heavily on our experiences over the last twenty-five years.

Farrell & Associates—Twenty-five years on. In October 2008 Farrell & Associates celebrated twenty-five years in business. We look at the changes in technology over the last twenty-five years and our approach to providing  our clients with high quality services


March 2009

The Essentials of Project Management —This article looks at two essentials of Project Management—the Project Typology and the Project Objectives Triangle (also called the Three Pillars of a Project). Both need to be well understood for good project management.

What makes a good Project Manager — A good Project Manager is not necessarily one who can produce colourful Gantt charts, but one who has the requisite skills to manage the project according to which of the three pillars are the primary objective.

No Business Analyst is better than a bad one! - In addition to good project management, the success of a software development project also depends heavily on the quality of the business analysts involved.


June 2009

There’s no such thing as an IT Project —This article looks at  managing projects as a business activity rather than an IT activity

SLAs & Levels of Service—A New Dimension  - which looks at new ways of providing or receiving services based on the level of service required.

Service Definitions—a Key Element for Successful Outsourcing—which looks at why and how services should be properly defined.

Of Captains & Consultants— why it’s important to ensure you get the right advice from the right people, not just the most convenient ”advisors” at the time, or worse still, the “bait & switch” routine some organisations use to get their foot in your door.


July 2009

Services Management  - Type 1 & Type 2 errors, which looks at the two types of errors that organisations make in services management.

Information Technology—two words not one, which looks at the important differences between Information Management & Technology Management.

Keeping your projects going. If you’re struggling with maintaining the momentum of your projects with insufficient staff, a headcount freeze and a looming deadline, help may be at hand.


September 2009

SLAs and Service Levels—A New Dimension, which looks at an emerging trend of a new dimension in the different levels of service delivery.Improvement Management or Change Management?, in which we discuss the concept of focusing on improvement rather than just change during the change process.

Responsibilities in Outsourcing—a Two Way Street, which discusses some interesting things we’ve been seeing recently in outsourcing deals.

The Lure of Technology. IT projects are the bane of many organisations. Boards and top management often get caught up in the sizzle of new technology, and forget the basic management principles. This article looks at two basic principles that can assist in preventing this from happening in your organisation.


November 2009

Post GFC—Some interesting trends—As the economy appears to be recovering from the GFC, some interesting trends are occurring in the way organisations approach sourcing of services and undertaking new work, i.e. as projects.

Service Management versus Service Delivery which looks at the crucial difference between the two via a case study of a recent incident at Air NZ, and the response taken by their service provider to the incident .

Change Management & Comfort Zones.  This article talks about the rapid rate of change occurring in every facet of our lives today, how it is affecting peoples’ comfort zones and what we should be doing to manage that change effectively.


February 2010

· Beyond the Internet—Is your organisation ready? which looks at the new disruptive technology of smartphones and the implications for organisations.

· Pace of change mandates new ways of managing projects—which looks at  the new way organisations have to manage their projects in the light of rapid change and the new disruptive technologies

· Rapid strategy planning using S3 Analysis—which looks at a new, rapid strategy planning methodology which allows managers to prepare and implement  their business plans far more quickly. In addition, flexibility is built into the plan so that the organisation can take advantage of rapid technological change in the marketplace.